DepEd Quality Policy Statement
“All of us, DepEd employees, teaching and non-teaching personnel, must be aware that our individual contribution is important to DepEd’s overall success and commitment to quality. Hence, we call for your support. Your proactive participation and strong involvement to build this organizational culture of providing quality services within the Department of Education,” Dir. Lopez noted.
Fostering continuous improvement within the agency, the Department of Education (DepEd) has launched the National Quality Management System (NQMS) certifiable to the ISO 9001:2015 standards to improve basic education service delivery and client satisfaction nationwide.
DepEd Quality Policy Statement (DepEd Order No. 009, s. 2021)
The Department of Education is committed to provide learners with quality basic education that is accessible, inclusive, and liberating through:
- Proactive leadership
- Shared governance
- Evidence-based policies, standards and programs
- Responsive and relevant curricula
- Highly competent and committed officials, teaching and non-teaching personnel
- An enabling environment
The Department upholds the highest standards of conduct and performance to fulfill stakeholders’ needs and expectations by adhering to constitutional mandates, statutory, and regulatory requirements, and sustains client satisfaction through continuous improvement of the Quality Management System.
